Customer support is utmost priority
Mainly has a comprehensive customer support team that works all throughout the day to adhere to customer issues and fix them at the earliest. We understand and listen to our customer issues and resolve them in a timely and effective manner. Our support representatives interact with customers on a variety of channels such as phone, email, and social media, and ensure that all-important & valid customer concerns are being assisted immediately. We offer a fully customized, user-friendly, quick, and adaptable web app that helps our customers to get more at an affordable price.
Support Ticket
Looking for detailed support? Raise a customer support ticket and our tech team would connect back to you within 24 hours. We are here to help you in any manner and do our best to resolve your queries ASAP and make sure that the problem is being communicated to the right internal teams and that they take appropriate action to solve it. You can check the progress of your ticket anytime so that you can be aware that we are working on it to resolve your issues.
Community
Our all-in-one communication, management, and collaboration community portal, Mainly helps you keep your business processes organized and stay connected. It gives you an insight into the business in deep detail and our experts and contributors are always here to assist you. Meet with our experts and ask your questions here and get all the answers. You can also check the already posted queries to find out the possible solutions.
Chat with us
A quick fix? Chat options are also available for you, you can drop in your message in our 24/7 chatbox. We will quickly assist you, we are mostly online. Our dedicated customer support agents quickly pick up the functionalities of the helpdesk and resolve customer problems in a more modernized manner. If you do not find us online in any case, you can still leave a message and we will get back to you as soon as possible.
App Walkthrough
Not sure how to start using the platform? Find our walkthrough down the process of application set-up. Here you will get step by step assistance on how to start using the application. It is pretty easy. You can just follow the instructions and go with the flow, by the end of the walk through process you will be able to use the app on your own. If you still need any assistance, you can always reach out to us.
Social Media
Do not like any of these and not sure on how to reach out to us? It’s alright, we are on all major social media platforms, you can always reach out to us on direct messages over there. We will be glad to solve your queries in any manner. Even if you are not satisfied with our platform and do not find it useful, you can reach out to us and we will refund your full amount for that month or will try to make it usable particularly for your organization.
It's All About Quality Service
Recommendations
We believe in the best customer experience &
the best service. Check what our customers have to say
Phenomenal!
One and only solution for all your problems is Mainly. It gives you a full insight into your business and also helps to keep track of your employees and managers performance. Only one app and you can easily enhance the growth of your company. If you really want to add value to your business then I will highly recommend you Mainly.
Phenomenal!
One and only solution for all your problems is Mainly. It gives you a full insight into your business and also helps to keep track of your employees and managers performance. Only one app and you can easily enhance the growth of your company. If you really want to add value to your business then I will highly recommend you Mainly.